As a company that prides itself in 100% satisfaction, we care about making your life more enjoyable. At NorChill, Customer Focused Innovation is not just some fancy corporate slogan, it's the foundation of every product and service that we offer.
We relentlessly pursue innovation in all aspects of our business, and rely heavily on customer feedback to make our products the best available.
Our customers come from all walks of life and inspire us to continue to innovate and live up to our mission and brand values each and every day. From professional fishermen to weekend warriors, from professional yachtsmen to friends and family boaters, our support site will provide you with honest and valuable feedback about our products.
You Break It... We Fix It...™
Here at NorChill we understand that life is hectic, sometimes stressful, and there is never enough free time. The last thing you need is a cooler bag adding to life’s displeasures. That’s why we’ve created the "You Break It… We Fix It…" Warranty.
For 2 years from the date of your original purchase we will warranty your soft cooler and drinkware against any and all damage. Better yet, we promise to make it as painless as possible.